Last updated: October 21, 2026
Who is responsible
Shenzhen Cipei Technology Co., Ltd operates Cipei Play and is responsible for the personal information processed through this store. For privacy requests, contact cipeike@outlook.com or the company address below.
Information we use
- Account details: username, email, profile details you supply, and a password stored in a hashed form.
- Orders: order references, purchased games, totals, currency, billing name and country, status, and non-sensitive payment references when applicable.
- Support: the contact details, messages, and order information you choose to send.
- Technical records: session identifiers and limited security, request, and error information needed to operate and protect the website.
We do not ask you to send identity documents or full card numbers. Our support form must not be used for passwords or payment credentials.
Why we use this information
We use information to create and secure accounts, preserve carts, process and reconcile orders, provide purchased game access, handle cancellations and refunds, answer support requests, prevent abuse, and meet legal or accounting obligations. Depending on applicable law, these uses rely on fulfilling your contract, legal obligations, legitimate operational interests, or consent where required.
Cookies and local storage
Essential WordPress and WooCommerce cookies support login, account security, the cart, and checkout sessions. These may include wordpress_logged_in_*, wordpress_sec_*, wp_woocommerce_session_*, woocommerce_items_in_cart, and woocommerce_cart_hash. Some cookies end when you close the browser; others last until logout, expiry, or removal. The exact duration depends on the cookie and whether you choose to remain signed in.
You can remove or block cookies in your browser, but login and checkout may stop working. This store does not use advertising cookies or an optional analytics tracker by default. Game scores and short round state remain in the current play session; no public leaderboard is offered.
Payment information
Where payment is enabled, the payment provider processes payment credentials under its own privacy notice. We receive order status and relevant transaction references. We do not store full card numbers or card security codes. A pending order has not been confirmed as paid.
Sharing and international processing
Access is limited to the operator and service providers reasonably needed for hosting, maintenance, email, payment processing, or legal compliance. We do not sell personal information. The operator is in China; the location of service providers may differ. Where data crosses borders, we apply the protections required by the laws applicable to that transfer. Contact us for information about the providers used for your order.
Retention and security
We retain information for the time reasonably needed to maintain your account, fulfill purchases, investigate disputes, and meet legal obligations. Information no longer needed is deleted or anonymized where feasible. Order records may need to be retained after account deletion for legal or accounting reasons. We use access controls and password hashing, but no internet service can guarantee absolute security.
Your choices and rights
Depending on your location, you may request access, correction, deletion, restriction, objection, or a portable copy of your information. You may withdraw consent where consent is the relevant basis, without affecting lawful earlier processing. We may verify account control in a proportionate way before disclosing or changing information. Contact us using your account email; do not send identity documents unless a justified, secure process is specifically arranged. You may also contact the relevant data-protection authority.
Children
Purchases must be made by a person with legal capacity or an authorized parent or guardian. We do not intentionally collect information from children in breach of applicable law. A guardian who believes inappropriate data was supplied may contact us for review and removal where required.
Messages and external sites
Order and support messages are transactional. We do not treat a purchase or support request as consent to promotional email. Links to payment providers or other external services are governed by those services’ notices. Check order status in your account if an email is delayed or unavailable.
Changes and contact
We update the date above when this policy changes and provide notices required by law. For questions or requests, contact:
Shenzhen Cipei Technology Co., Ltd
Room 402, No. 12, Puxia Road, Liuyue North Community, Henggang Street, Longgang District, Shenzhen
cipeike@outlook.com